Reference

Terms and Conditions for Using pes 2013

These terms govern your account and every action you take on pes 2013 — from opening your wallet to placing a bet. Access and eligibility depend on your local law and the region you are connecting from, so read them before you start.

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a question about your account, wallet verification, or an access decision, our support team handles it directly. Reach us through the channels below and include your account reference so we can pull up your record without back-and-forth.

What These Terms Actually Cover

pes 2013 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on pes 2013, you accept these terms in full. They cover how your account is opened and verified, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and how disputes are handled. We can update these terms at any

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time; continued use of the account after a change means you accept the revised version. Access to our lobby depends on whether online gaming is permitted under your local law and whether your region is eligible — we do not make that determination for you. One
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account per person. Sharing accounts or opening duplicate accounts is a breach of these terms and may result in suspension. If you fund your account using bKash, Nagad, or Rocket, the payment must come from a wallet registered in your own name. Third-party wallet payments are
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not accepted and will be returned where possible. We reserve the right to request identity verification at any point. Failing to complete verification when asked can pause withdrawals until the check is complete. These terms are the full agreement between you and pes 2013 and replace
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any earlier version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Data Under These Terms

We keep your account data only as long as your account is active or as required by the terms of our payment processors. Your bKash, Nagad, and Rocket wallet details are stored in encrypted form and are never shared with third parties outside the payment verification process. You can request a copy of the data we hold on your account by contacting support with your account ID.

Wallet data security Your mobile wallet numbers — bKash, Nagad, Rocket — are encrypted at rest. We access them only to verify deposit and withdrawal name matches, not for any other purpose.

Account access log Every login to your pes 2013 account is logged by device and time. If you see a session you do not recognise, contact support immediately to lock the account and review activity.

Data retention Account records are kept for as long as your account remains open. If you close your account, we retain the minimum data required by our payment processors for their compliance period.

Requesting changes To update your registered mobile number or wallet details, submit a request through the account help page. Verification is required before any contact detail is changed.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account actions — wallet payments, verification, access, and what happens when something is disputed.

No. Deposits must come from a wallet registered in your own name. A family member's bKash wallet will be flagged during name verification and the funds held until resolved.

You can close your account before continuing to use it. Continuing to log in or deposit after a terms update is posted counts as acceptance of the revised version.

Eligibility depends on your local law. We do not make that determination on your behalf — check whether online gaming is permitted in your region before opening an account.

We can suspend an account if a terms breach is detected — duplicate accounts, wallet mismatches, or failed verification are the most common reasons. We aim to notify you by the contact detail on file.

Contact support with your account ID and a data request. We will confirm what we hold and send it to your registered contact within the timeframe our processors allow.

Withdrawals are sent to the wallet on file for your account. If there is an error, contact support with your Nagad transaction reference immediately — recoveries depend on the payment processor's process and timing.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Using pes 2013

How to Reach Us About These Terms

Account Security and Data Under These Terms

Common Questions About These Terms

01 Can I use a family member's bKash to deposit?

02 What happens if I disagree with a terms update?

03 How do I know if my region is eligible to access pes 2013?

04 Can my account be suspended without warning?

05 How do I request the data pes 2013 holds on me?

06 What if my Nagad withdrawal goes to the wrong wallet?

Terms & Conditions

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